Terms & Conditions

Last updated: September 2026

1. Acceptance of Terms

By accessing or using GREEHABANDHU.com, you agree to these Terms & Conditions and to our applicable policies. If you do not agree with these terms, please do not use our website or services.

2. About Our Service

GREEHABANDHU is an online grocery service intended to provide grocery products and related information to customers in Assam, India. Product availability, pricing, delivery areas and service options may change from time to time.

3. Customer Account

Some features may require you to create an account. You are responsible for providing accurate information and keeping your account credentials secure. You should notify us if you believe your account has been used without your permission.

4. Products and Pricing

We aim to keep product names, images, descriptions, quantities and prices accurate. However, occasional errors may occur. We reserve the right to correct errors, update information, change prices, or limit availability when necessary.

5. Orders

An order placed through the website is a request to purchase the selected products. Order acceptance is subject to product availability, delivery serviceability and successful processing. We may contact you if clarification or correction is required.

6. Order Cancellation

Cancellation may be available depending on the order status. Orders that have already been packed, dispatched or delivered may not be cancellable. Any applicable refund will be handled according to the payment method and our applicable refund process.

7. Delivery

Delivery times shown on the website are estimates and may be affected by weather, traffic, product availability, operational conditions or other circumstances. You are responsible for providing a correct and reachable delivery address and contact details.

8. Payments

You agree to provide valid payment information where online payment is offered. Payment processing may be handled through third-party payment providers. We do not control the internal systems of those providers.

9. Product Quality and Issues

If a delivered product is damaged, incorrect, missing or otherwise has a genuine order-related issue, please contact customer support as soon as reasonably possible with the relevant order details. Resolution may depend on the product, order status and available evidence.

10. Website Use

You must not misuse the website, attempt unauthorized access, interfere with its operation, introduce malicious code, or use the service for unlawful purposes.

11. Intellectual Property

Website content, branding, logos, graphics, text and other materials provided by GREEHABANDHU are protected by applicable intellectual-property laws. You may not copy, reproduce or commercially exploit such materials without appropriate permission.

12. Third-Party Services

The website may use third-party services such as payment, communication, analytics, hosting or other service providers. Their own terms and policies may also apply to your use of those services.

13. Privacy

Your use of the website is also subject to our Privacy Policy, which explains how information may be collected, used and protected.

14. Limitation of Liability

To the extent permitted by applicable law, GREEHABANDHU will not be responsible for losses caused by circumstances beyond its reasonable control, including service interruptions, delivery delays, network failures, or third-party service failures.

15. Changes to These Terms

We may update these Terms & Conditions when our services, practices or legal requirements change. The updated version will be posted on this page with a revised date.

16. Governing Law

These Terms & Conditions are intended to be governed by the applicable laws of India. Any dispute will be subject to the jurisdiction of the appropriate courts, subject to applicable law.

17. Contact Us