Privacy Policy
Last updated: September 2026
1. Information We Collect
We may collect information that you provide when you create an account, place an order, manage your profile, save an address, contact support, or otherwise use our website.
- Name and mobile number
- Email address, where provided
- Delivery address and related contact details
- Order, cart and transaction-related information
- Profile photo, if you choose to upload one
- Information you provide to customer support
2. How We Use Your Information
We use collected information to operate and improve the GREEHABANDHU service, including:
- Creating and managing your customer account
- Processing and delivering grocery orders
- Maintaining order history and delivery information
- Providing customer support
- Sending important order and service notifications
- Preventing fraud, misuse and unauthorized activity
- Improving website performance and customer experience
3. Order & Payment Information
We may store information required to process and maintain records of your orders, such as products purchased, quantities, delivery details, order amount and order status.
Payment information is handled according to the payment method and payment service used. We do not intentionally store complete payment card numbers or other sensitive payment credentials on our grocery website unless specifically required and lawfully permitted.
4. Delivery Information
Delivery-related information may be shared with authorized delivery personnel or service providers when necessary to complete your order. Only information reasonably required for delivery and customer service should be used for this purpose.
5. Cookies & Local Storage
Our website may use browser cookies, sessions and local storage to maintain login state, shopping cart information, preferences and essential website functionality.
Disabling certain browser storage or cookies may affect features such as login, cart and checkout.
6. Data Security
We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, alteration or disclosure. However, no internet-based service can guarantee absolute security.
7. Information Sharing
We do not sell your personal information as a normal business practice. Information may be shared when reasonably necessary to provide the service, such as with delivery, payment, hosting, technical support or other authorized service providers, or when required by applicable law.
8. Your Account & Information
You may review or update certain account information through your profile and account settings. If you need help correcting or removing information, you can contact our support team.
9. Children's Privacy
GREEHABANDHU is intended for general consumers and is not specifically directed toward children. We do not knowingly request unnecessary personal information from children.
10. Third-Party Services
Our website may use third-party services for functions such as payment processing, hosting, analytics, communications or delivery. Those services may have their own privacy policies and terms.
11. Policy Changes
We may update this Privacy Policy from time to time as our services, technology or legal requirements change. The updated version will be published on this page with a revised update date.